Privacy Policy

This Privacy Policy explains how FrameWaves (“we”, “our”, “us”) collects, uses, and protects your information when you use our website and services.

Information we collect

• Account data you provide (e.g., email).
• Content you submit (e.g., frame images, text placeholders, profile details).
• Usage information such as device, browser, and interaction events.

How we use information

• To operate and improve FrameWaves features and performance.
• To personalize your experience and provide customer support.
• To maintain security, prevent abuse, and meet legal obligations.

Cookies and similar technologies

We use cookies and similar technologies for authentication, preferences, and analytics. You can manage cookies in your browser settings, but some features may not function properly if cookies are disabled.

Payments and refunds

No refunds will be issued for any payments, including those made by mistake.

Payments (if applicable) may be processed by third‑party providers. We do not store full card details on our servers. For any billing concerns, contact us via the Help page.

Data retention

We retain information for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements.

Your rights

Depending on your location, you may have rights to access, correct, or delete your data. To make a request, contact us via the Help page.

Children's privacy

FrameWaves is not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this Privacy Policy from time to time. We will post any changes on this page with an updated effective date.

Contact

Questions about this policy? Visit Help.